Product Description

Shipping

Shipping Method:

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When you order from our web store, depend on your preference we have few different shipping methods you can select from during checkout. All our shipping methods provide online tracking number so you can track your parcel. And we will send you the tracking information via email.

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All items will be shipped from our Hong Kong warehouse Small air Parcel / Air Parcel Country Transit time United States, Canada, Australia, New Zealand 5-15 business days (normally 7 business days) United Kingdom, France, Spain, Germany, Netherlands, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland, Austria 5-15 business days (normally 8 business days) Japan, Singapore, Korea, Malaysia 5-15 business days (normally 5 business days) Brazil, Italy, Russia, Belgium, Argentina 10-45 business days (normally 20 business days) Other countries 7-35 business days Speedpost (EMS) 3 - 10 business days to worldwide FedEx / DHL / UPS 1 - 3 business days to worldwide FedEx Economy 2 - 5 business days to worldwide

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Delay or Lost Shippment:

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If you do not receive your items within the time mentioned above. Please contact us as soon as possible so we can open official investigation with HK post. We should have a confirmation from them within 15 working days. If the parcel is confirmed lost we will reship immediately. If we did not receive reply from them within 15 working days we will reship immediately as well.

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Shipping Fee:

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The shipping fee depends on the total weight of the items and the shipping method that you choose. When you add item into shopping cart, our system will automatically calculate your shipping cost. Please select your country at the bottom of the shipping cart and click the "Recalculate" link to calculate combined shipping fee for your order.

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Tracking Website:

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Small air Parcel / Air Parcel Speedpost (EMS) DHL FedEx UPS

Payment

Payment Options:

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Paypal - Worldwide Customer Visa Card (Payment Gateway Provide by Worldpay) - Worldwide Customer Western Union - Worldwide Customer Telegram / Wire Transfer / TT - Worldwide Customer Direct Bank Deposit - Australia, United Kingdom Customer Please follow our online instruction during checkout. For Western Union, Wire Transfer or Bank Deposit payment we will send you the payment instruction and detail via email after you checkout.

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Payment & Shipping Address:

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To ensure you receive your order in a timely manner. Please use ENGLISH for SHIPPING ADDRESS. To avoid any delay please make sure the address in your paypal account match your shipping address.

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Custom / Taxes

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Buyers are responsible for tax / import duty or delay due to custom clearance. But we can help you to declare the value you prefer for custom (tax) purpose. Please follow the easy steps below during checkout. Type Item contents Value Phone number for shipping purpose

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Warranty and Returns

Do you inspect and test the product before shipping out?

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Yes, all items as 100% inspected and tested before delivery.

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What should I do if the product I received is not working?

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Please email us with photo or video as in most case the issue can be easily solved by setup. We try to solve your issue as soon as possible so you can get your hobby running again.

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Return / Refund / Complain

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Please contact us before returning any item(s), items returned without our confirmation will not be accepted. All return request must be made within 7 days of arrival. We do not accept return for used item(s). After receiving the return item(s). We will send it back to supplier for inspection. If it is in new condition with all the accessories included. We will refund full item price. Please note buyer will need to pay for both shipping and return shipping cost and these costs are not refundable. All defective item(s) will be replaced / repaired by identical items only. Buyer is responsible for shipping or return shipping cost in all cases.

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