Product Description

Shipping

Shipping Method:

.

When you order from our web store, depend on your preference we have few different shipping methods you can select from during checkout. All our shipping methods provide online tracking number so you can track your parcel. And we will send you the tracking information via email.

.

All items will be shipped from our Hong Kong warehouse Small air Parcel / Air Parcel Country Transit time United States, Canada, Australia, New Zealand 5-15 business days (normally 7 business days) United Kingdom, France, Spain, Germany, Netherlands, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland, Austria 5-15 business days (normally 8 business days) Japan, Singapore, Korea, Malaysia 5-15 business days (normally 5 business days) Brazil, Italy, Russia, Belgium, Argentina 10-45 business days (normally 20 business days) Other countries 7-35 business days Speedpost (EMS) 3 - 10 business days to worldwide FedEx / DHL / UPS 1 - 3 business days to worldwide FedEx Economy 2 - 5 business days to worldwide

.

Delay or Lost Shippment:

.

If you do not receive your items within the time mentioned above. Please contact us as soon as possible so we can open official investigation with HK post. We should have a confirmation from them within 15 working days. If the parcel is confirmed lost we will reship immediately. If we did not receive reply from them within 15 working days we will reship immediately as well.

.

Shipping Fee:

.

The shipping fee depends on the total weight of the items and the shipping method that you choose. When you add item into shopping cart, our system will automatically calculate your shipping cost. Please select your country at the bottom of the shipping cart and click the "Recalculate" link to calculate combined shipping fee for your order.

.

.

Tracking Website:

.

Small air Parcel / Air Parcel Speedpost (EMS) DHL FedEx UPS

Payment

We accept

1. Paypal - Worldwide Customer

2. Visa Card (Payment Gateway Provide by Worldpay) - Worldwide Customer

3. Western Union - Worldwide Customer

4. Telegram / Wire Transfer / TT - Worldwide Customer

5. Direct Bank Deposit - Australia, United Kingdom Customer

Payment instruction / details will be provide after you check out the shopping cart.

If you have any inquiry, please feel free to contact us at [email protected].

Warranty and Returns

We ship worldwide!!

Currently, all orders will be shipped via Hong Kong Post Office Registered Airmail , Hong Kong Post Speedpost (EMS) or UPS Express Mail etc. When you check out from our shopping cart, you can select the methods of shipment and the relevant postal charge will be displayed.

Shipping time

Order Porcessing: 1-5 business days. All Item will be shipped from Hong Kong/Japan/Canada directly. All orders will be safety packed before shipping.

Air Parcel: 7 - 14 business days to major countries witht online tracking service.

• Air Parcel Code (RA XXX XXX XXX HK): Click here for checking

Speedpost (EMS) : 3 - 7 business days to major countries with online tracking service.

• Speedpost (EMS) Code (EE XXX XXX XXX HK) : Click her for checking

UPS Express Mail : 2 - 3 business days with online tracking service

• Registered Surface Mail Code ( 1ZEV4822664XXXXXXX) : Click here for checking
• Remark: Detail of UPS Mailing cost would be quoted by request, please contact us

Refund Policy for unsuccessful delivery:

1. Refund policy does not applied at any situation including damaged, lost etc. Otherwise, mailing insurance should be applied if the client has purchased the parcel insurance from us.
2. Refunds will be given at the discretion of the Company Management
3. For specific express shipping quotation like UPS / DHL / Fedex , Please contact [email protected]

Return Policy:

1. It is A MUST to contact us firstly before returning the item(s) or goods. Return without our approval will not be processed.
2. All returns must be made with the items in brand new condition within 7 days of arrival.
3. We reject all USED/ OPENED items for return.
4. Returns are refunded through Paypal or US Check.
5. Shipping & handling charges cannot be refunded in anyway.
6. All defective items will be replaced with brand new items. Can't change to any other item.
7. Buyer is responsible for the return shipping charge for all siturations, including factory's fault or damage via postal.
8. If it is proved to be factory's default or damage via postal, please contact us now and we will take the appropriate actions to tackle the problem. Refund policy is not applied at any situations

Terms and Conditions

1. All items are guaranteed 100% brand new in Box.
2. All items are guaranteed to be authentic and may be returned if the description turns out to be incorrect.
3. A return must be announced and justified by e-mail within 7 business days of the receipt of the item(s).